Awaiting Order Arrival
Most orders are processed within 24–48 hours. Standard shipping takes 7–14 business days, depending on your location. You'll receive a tracking number to monitor your delivery.
Once your order is shipped, we’ll send a tracking number via email. You can track your order anytime on our Order Tracking page.
Occasionally, international shipments may be delayed due to customs or local courier issues. If your package hasn’t arrived within the estimated timeframe, please reach out to us and we’ll investigate for you.
Ordering & Payment
If your order hasn't been shipped yet, yes. Contact us ASAP with your updated address and we’ll try to make the change.
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and other secure local options depending on your region.
Absolutely. All transactions are encrypted and processed securely through trusted payment gateways.
Currently, we do not offer cash on delivery. All orders must be prepaid at checkout.
After sales
Please contact us within 7 days of receiving your order with clear photos of the damaged product. We’ll send a replacement or issue a full refund — no extra charge.
If you received the wrong product, let us know right away. We'll ship you the correct item at no cost and you may keep or return the original, depending on the case.
Some items come with manufacturer warranties. For specific inquiries, contact our team with your order number and product name.
Refund
We offer 60-day hassle-free returns on most items. Products must be unused and in original condition. To start a return, contact our support team.
If your item is damaged, missing, or you changed your mind, just email us with your order number and reason. Refunds are processed within 5–7 business days after approval.
Return shipping costs depend on the reason for return. If the item is faulty or incorrect, we’ll cover the return costs.